Support

Email okanert@gmail.com and a real person — the person who builds BoxitApp — will get back to you, usually within a day or two.

Common questions

I did not receive my sign-in code

Check your spam folder for an email from BoxitApp. Codes expire after 10 minutes; if yours has expired, request a new one from the sign-in screen. Still nothing? Email us with the address you tried.

My devices show different data

BoxitApp syncs continuously whenever a device is online. If a device looks behind, make sure it has a network connection and leave the app open for a moment. Changes made offline upload automatically the next time you are online.

How do I share an inventory?

In the app, open Settings and invite someone by email. They will receive an invitation link; once accepted, you both see and edit the same inventory.

How do I get my data out?

Settings → Export gives you everything as CSV or JSON at any time.

How do I delete my account?

Settings → Delete Account, in the iOS app or on the web. Deletion is immediate and permanent, and removes your account and everything in it. You can also email us and we will delete it for you. Details are in the privacy policy.

Report a problem

Found a bug? Email okanert@gmail.com with what you did, what you expected, and what happened instead. Screenshots help a lot.